A few years back we had a subscription to RealArcade. This was before we discovered GameTap, and we thought the value of a subscription was worth it. The gist of the sales pitch that RealArcade made was that any games you bought would be yours to keep and you’d be able to play them in the future. They basically put a wrapper around the main executable that tied it to the RealArcade player, which was a standalone executable that ran as a program launcher on your computer. Due to finances we eventually decided to stop the subscription last year, knowing that at any time we could reinstall the RealArcade player and still play the,
Except that’s not what happened.
Real has upgraded RealArcade to a browser-centric application that won’t recognize the old file format of the games that we bought and archived. As RealArcade gets rid of purchase history beyond a current year’s time, we archived all of our games so we could play them again. The problem is that there’s no way to load the new games into the new executable, because the new executable launches a web-browser and operates completely differently.
My laptop got wiped a few weeks back, so of course, I didn’t have the old version of the RealArcade software installed. It took me a couple of hours research to find a way to get the old executable back (which is no longer supported by Real). This mad me quiet mad, but I’ve archived a copy of the installer so that we can continue to install the games we bought and expect to be able to play.
Other games services such as Steam and Impulse keep track of all your previous purchases, so why doesn’t Real? From now on, we’re buying games through Steam, Impulse and GameTap, because these service providers get that you don’t piss off your player base.
Tags: Borked, Opine, PC Games, Play by Teh Bagder
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