Opine: Microsoft Wants A Waaaaaaaahmbulance

July 9th, 2007 by Teh Bagder - -
Posted in Opine

Image courtesy of Wikia.

Hot on the heels of the new Xbox 360 warranty for Red Rings of Death, Microsoft support is allegedly now claiming that it's surge protectors that are clambaking Xbox 360s. Gamepolitics.com has anecdotal personal exerience with the claim, and also reference an article on Law of the Game.

Microsoft claim that you should plug your unit directly into a wall, just like every other manufacturer of electric equipment says you should do. Someone, no other games console has problems with surge protectors. Most surge protectors don't just protect against surges, but also clean up electricity coming out of the wall into power supplies, and they do it very well. A great deal of house power is often dirty, particularly in neighborhoods out in the boonies, or those that are growing.

I call bogus. This is Microsoft simply milking the warranty situation and trying to make themselves look like even better for taking care of a consumer-created problem. If Microsoft can't make a decent machine that can handle underpowering or dirty electricity (I thought that was the purpose of the external brick) then they need to get out of the business completely.